Business Process Redesign Award
for Jewelry Claims Solutions - JEMs® for Claims

AAA-Missouri, an affiliate of the nationally-known auto club, is also a P&C insurance provider — collectively, the second largest insuror in the U.S. For carriers that offer homeowners and/or Inland Marine policies, insuring jewelry can be problematic for a number of reasons.

In an effort to reduce losses associated with jewelry claims settlement, AAA-Missouri participated with JCRS in testing JEMs® for Claims, a Web-based jewelry claims processing solution that incorporates ACORD XML standards. JEMs® for Claims was subjected to alpha and beta testing for more than two years and later implemented in October 2001.

JEMs® for Claims is now being successfully used by the carrier as part of its routine jewelry claims processing procedures, resulting in nearly 40% savings in paid out settlements. And, according to AAA-Missouri Claims Director, James Strike, “The JEMs® for Claims product is really the correct way for getting it done….”

Read the complete Process Redesign Case Study which explains JCRS' award-winning jewelry claims solution!

(left to right) Carl Gaspar, ACORD chair, PIA National; Ken Clark, JCRS;
Dave Hendry
, JCRS; Greg Maciag, ACORD president and CEO